Some customer information from Singapore's DBS Group and Bank of China's branch in the country has potentially been ...

To translate insights into action, brands should establish cross-functional collaboration between data analysts, marketers ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

A strategic approach ensures targeted marketing efforts, efficient resource utilization and sustained customer engagement. Strategic expansion is crucial for businesses looking to inspire and grow ...

But an amorphous definition of the technology may be masking its actual impact – and risks – with fewer professionals seeing it as “very important” in areas such as customer engagement. Artificial ...

She’s keeping it in the family. Kim Kardashian revealed that she plans to gift her first engagement ring from Kanye West to her eldest daughter North. While in India with sister Khloé ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...