Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

Jamaica's largest homegrown customer experience (CX) partner, last week showcased its latest artificial intelligence (AI) ...

Cape Town’s booming call centre industry is set for another big boost with the launch of a brand new facility.

Concerns in Mandarin Chinese may now be addressed by call center agents speaking the same language at the Tourist Assistance ...

TransCore, a leading provider of advanced tolling and traffic management solutions, announced today that the New Jersey Turnpike Authority (NJTA) has affirmed its decision to award TransCore E-ZPass ...

Demand for IT and business services in the Americas rose by double digits in the first quarter, despite growing economic uncertainty, according to the latest state-of-the-industry report from ...

Spectrum announced that Chris Fulton has been promoted to Senior Vice President, Customer Operations and Experience for ...

Laredo adjusts services for Easter, including office closures and waste collection, while transit and landfill operations see ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

FILIPINOS and foreign tourists traveling around the country this Holy Week will have access to government’s Tourist ...

With the start of federal REAL ID enforcement beginning in less than a month, Pennsylvania Department of Transportation Secretary Mike Carroll, along with officials from the/Scranton International ...

Footprints Floors, the leading flooring franchise with over 150 active territories, recently hosted its 2025 national convention in Orlando, Florida. The annual gathering brought together more than 85 ...