This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

Respondents described issues with quality of care, billing and customer service at Hudson Valley health care facilities run ...

PAL’s contact center partners in 2024 Philippine Airlines Names ibex Contact Center Partner of the Year Achieved the highest ...

TELUS Digital is working with Zendesk to deliver CRM and CCaaS integration services, supported by its generative AI platform, Fuel iX™ VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS Digital ...