In early 2023, Globus family of brands selected Dynamics 365 Customer Insights - Data, Customer Insights - Journeys, Sales, and Customer Service to help it achieve its customer relationship goals. The ...

In regards to customer privacy, Apple is especially concerned with the requirements surrounding opening up access to the iOS notification system. The company indicated these measures would allow ...

This breakthrough enhances UserTesting's Custom Insights capabilities, first introduced in April 2022, by enabling organizations to adapt AI-generated insights to their industry-specific terminology?

Project Slide Wow integrates with Adobe Customer Journey Analytics (CJA ... valuable for businesses that rely on real-time data insights. “We wanted this technology to be able to keep your ...

With a mission to measure the world's digital economy, Sensor Tower's award-winning platform delivers unmatched visibility into the mobile app and digital ecosystem, empowering organizations to stay ...

People interpret large differences in percentage as bigger than the equivalent differences in multipliers and absolute numbers — an important insight for those who have to communicate numerical change ...

From conversational analytics to hyper-personalization, companies are redefining how they listen and respond to customer needs. Learn how these innovations can help you capture insights, personalize ...

March 11 titled “Attracting Customers Across Generations Through Enhanced Digital Security,” and is available to offer further insights on this related topic. For additional information ...

Photo Credit: Railbookers Group With the growing sophistication of generative AI, some tour operators are harnessing the technology to track trends and provide insight into where potential clients ...

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at +50. This is similar to six months prior and makes broadband the second worst ...