By integrating SSI's expertise, Western Computer, a member of Pine Services Group, expands its ability to deliver Business ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

NFU Mutual relies on Microsoft Dynamics 365 to provide the superior customer service and operational efficiency its members have come to expect. “Dynamics 365 was a good fit as it had the sales and ...

Microsoft says a coding issue is behind a now-resolved Microsoft 365 outage over the weekend ... we've monitored service telemetry and worked with previously impacted customers to confirm that ...

Try the agent call quality survey in Dynamics 365 Customer Service to swiftly identify and respond to any issues impacting the agent experience. We are thrilled to announce the general availability of ...

This is not the right place to report product defects with customer impact to Microsoft! Issues created in this repository might not get picked up by the Microsoft engineering team and issues reported ...