Which brings us to May 24, when Tim called his mother from someone else’s phone saying he thought his iPhone was stolen.

Now, however, social media and other forms of technology are beginning to radically reshape the customer service landscape, giving consumers powerful new tools to solve problems and make ...

I had a pretty infuriating situation with my Switch 2 pre-order getting canceled, but at least I wasn’t sold a broken console ...

With just a couple of days to go until the big Switch 2 launch, reports are emerging that yet more pre-orders are being ...

GameStop announced the purchase of 4,710 Bitcoins on Wednesday.

Cohen brought founder-level intensity to GameStop ... level of service and emotional care no one else in the industry was providing, at the time. Cohen built Chewy on three pillars: Customer ...

GameStop will limit sales of new Pokémon TCG products to one per customer, the company announced in a social-media post Tuesday. The announcement comes in preparation for the May 30 release of ...

The Belk department store chain is experiencing issues with some functions ... customers posted about not being able to reach customer service. According to the media reports, all Belk stores ...

That’s especially so in the U.S. at GameStop, where preorders are opening ... According to her, the store’s managers told her—and another customer who showed up at the same time—that ...

"Thank you for being a loyal GameStop customer," the sign read. Currently, there are two other stores in the Green Bay area, 2416 W. Mason St., Suite 105, in Green Bay and 613 Bay Park Square ...

Gartner predicts that 40% of all customer service issues will be resolved by unofficial third-party tools powered by generative AI (GenAI) by 2027, signaling a fundamental shift in customer ...

Don’t Miss: Trump’s Historic Bitcoin Transaction, Ethereum Co-Founder Backs Trump Over Harris For Crypto, Gamestop Customer’s Bitcoin Windfall, And More: This Week In Cryptocurrency GME ...