Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation.

Rodriguez AKA "Lazy Boy" is taking on Peru's Kevin Borjas on the Fight Night main card headlined by countryman Brandon Moreno. In an interesting statistic, Ronaldo Rodriguez is the second-most ...

To access Amazon’s Customer ... Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...