The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Users can ask Zocks’ AI to pull client data from conversations, CRM data and emails to provide information, such as drawing a family tree. In addition, advisors can query their database to pinpoint, ...

Coleman succeeds Hogan as Microsoft’s chief people officer. Also a long-time leader at the Redmond, Washington-based company, Coleman held the roles of CVP of human resources and corporate functions, ...

Microsoft CEO Satya Nadella is moving the company’s HR chief, Kathleen Hogan, into a new role focused on corporate strategy. Announced in an internal memo to Microsoft employees this morning, Hogan ...

Legal technology provider Litera is unveiling cloud-based workflow platform Litera One and Litera AI+, the generative AI tool ...

Q4 results and guidance for 2025 failed to spark a rally but did nothing but improve the long-term outlook. The long-term outlook includes a dominating position in the AI services industry driven by ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

Shares in Salesforce (CRM) strengthened today as it set out plans to invest $1 billion in creating digital workforces in ...

The chaotic US policy is making Germany and Europe aware of their own dependency. We must finally act, says iX ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

The agent can autonomously work all day (and night) researching leads, setting up meetings, and even reaching out to customers using a company's existing CRM set-up alongside company data (such as ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system.