CRM software, also known as customer relationship management software, is a solution that assists businesses in handling the customer side of their operations. It can be used to manage and track ...

Today during Enterprise Connect, we announced Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. Through Teams Phone extensibility for Dynamics 365 Contact Center, we aim to deliver ...

We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portability and Accountability Act (HIPAA) compliant. This significant ...