Marketing employees relied on Microsoft Dynamics CRM, two different emailing tools, and customer lists in Microsoft Excel for email merges. Christian Wanner, Consultant Business Intelligence/Product ...

On Tuesday, Microsoft Corporation MSFT announced a research preview of "Computer Use," a new tool within Copilot Studio that enables AI agents to perform tasks on desktop and web applications by ...

Microsoft has signed a carbon removal agreement with CO280 to purchase 3.685 million tons of CO2 over a 12-year period. CO280, a Canadian based CO2 removal firm, retrofits existing pulp and paper ...

With just 30 call center staff serving 270,000 members worldwide, Microsoft's CRM is helping the team answer questions and track concerns more efficiently. Dynamics 365 Customer Service offers a ...

Last year, Microsoft announced one of its most interesting and controversial features in years: Recall. This Windows 11 function was supposed to help you remember everything you were doing on your ...

Microsoft has released an emergency update for Microsoft Office 2016. The Office apps from the development branch could become unresponsive or crash under certain circumstances after the April ...

From July, the costs for those who operate Microsoft servers in their networks will increase. Microsoft has now announced this. The Redmond price increases will therefore not stop at private users ...

Today is Microsoft's April 2025 Patch Tuesday ... Center in Azure Portal Information Disclosure Vulnerability Important Dynamics Business Central CVE-2025-29821 Microsoft Dynamics Business ...

Outperforming global tech giants such as Microsoft and Salesforce, BUSINESSNEXT secured the highest score for its offerings among all evaluated CRM providers in financial services, underlining its ...

Now moving to general availability in Google Docs and expanding to Microsoft Word, Authorship provides students with transparent tracking across virtually all long-form writing platforms.