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The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.
At the last minute, the Social Security Administration has announced it won’t be cutting phone services for seniors—a policy it had previously claimed would go into effect on Monday. Now, the agency ...
Data: Center on Budget and Policy Priorities; Note: 46.6 miles is twice the average daily travel distance for seniors; Map: Axios Visuals After weeks of confusion and outcry, the Social Security ...
The agency’s plan to curtail phone services, which was expected to send tens of thousands to its offices each week, had been ...
The agency had been considering requiring most applicants for Social Security to travel to an office to register in person.
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