National Grid offered man a refund that could 'power whole county for a month'
The owner of a hair salon was shocked to find a letter from the National Grid offering him a sum he believes could have ...
35K National Grid customers off the hook on some bills
The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.