35K National Grid customers off the hook on some bills
The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.
Frustrated customers say National Grid not complying with state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
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Local officials spread awareness during National Distracted Driving Month
CHICOPEE, Mass. (WWLP) – April is National Distracted Driving Month, and local officials are urging drivers to put down their ...
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DPU penalizes National Grid for billing errors that impacted thousands
The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands of ...
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
Mass. AG Campbell tells law firms to hold the line on Trump’s attacks| Bay State Briefing
"We know no amount of money, power or status is worth living in a lawless society where there is no accountability," Attorney ...
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Trump says coal should make a comeback. At what price?
A deal to keep two Baltimore power plants open into 2029 is the tale of repeated failures by the largest U.S. power market to ...
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Britain's National Grid says fire in West London leads to power outage
March 21 (Reuters) - Britain's National Grid (NG.L), opens new tab on Friday said a fire at the North Hyde substation in West London has damaged equipment, leading to a loss of power supply in the ...