When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...

Business process outsourcing (BPO) services company, Advensus, has announced the launch of its US$6 million delivery facility ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

Efficient outsourced staffing solutions have been historically hard to find across most modern industries and business markets. Cheap staffing often comes at the cost of competency, and the opposite ...

Alliance will focus on providing advanced AI and automation technologies to enhance efficiency for enterprises building out ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Launched at LEAP 2025 - the world’s most attended tech event- stc Group’s upsource introduces advanced business process ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...

Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

One solution that has changed the way businesses operate is virtual assistant outsourcing. The need for remote administrative ...

With expenses piling up, outsourcing firm BruntWork shares insights on how outsourcing might help cut costs and keep ...