The City of Lake City is celebrating April as Customer Service Appreciation and Water Conservation Month. Each Friday during ...

The Stripe CEO has a unique way to get customers to share direct and "candid" feedback about the payments platform.

The path of least resistance is always the one your customer will take. And if that path doesn’t lead through your business, ...

The Social Security Administration — already reeling from plunging customer service following a rapid downsizing under the ...

Operator: Good day, and thank you for standing by. Welcome to the UniFirst Second Quarter 2025 Earnings Conference Call. At ...

When you deliver high-quality customer service, you’ll resolve queries more quickly. Customers go away happy and your service team can move on to the next query. Negative customer service experiences ...

PARIS—Britain and France are faltering in their campaign to persuade other European allies to send troops into Ukraine to secure any peace deal, amid mounting doubts about the U.S.’s ...

For days, the Trump administration denied that sensitive military information was discussed in a Signal group chat. Newly released messages undercut that.

To recognize their incredible contributions, we recently held our Long Service Awards Ceremony, celebrating team members who have dedicated between 10 and 38.5 years to CTC. Staff members were ...

Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in Dallas, Texas.

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s customer service and slash its ... to sensitive ...

"Uswitch has revealed the latest winners of its annual Telecoms Awards. Plusnet has continued its reign as National Broadband Provider of the Year, and kept hold of two other Uswitch awards in 2025," ...