Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Threat actors are abusing Microsoft 365 infrastructure in a BEC campaign, and target its users in two brand impersonation campaigns.

The recent Microsoft AI Tour in New York City brought together industry leaders, technologists, and innovators to explore the ...

Bob Harris brings you a big-picture look at fantasy-specific news and notes from around the NFL with the Fantasy Notebook.

Keeping your data off your computer can improve performance and provide peace of mind. These are the best cloud options for ...

Expanding ecosystem partnerships with Acxiom, Amazon Web Services, Genesys, IBM, Microsoft, RainFocus, SAP, ServiceNow, and Workday, enabling AI agents to work together. Additionally, expanded agency ...

Porsche factory star Laurens Vanthoor and Silver-rated Jonny Edgar will share driving duties of AO Racing’s Porsche 911 GT3 R in next month’s Acura Grand Prix of Long Beach, it has been confirmed. As ...

Hero mountain rescue teams have saved a stricken dog after it suffered a horror fall at a Scots beauty spot. Crews from ...

Purdue has looked great through the opening rounds of March Madness but now faces long odds of beating Houston in the Sweet 16.

Overall, Microsoft 365 doesn't simply offer a great office suite, but one that is also ... management among teams. It also integrates with Slack, Trello, Google Drive, Dropbox, and others, so ...

It will be another chase to the NL West finish line against Los Angeles in 2025, but with the addition of the Diamondbacks to ...

Opening Day “is the start,” Frank Hermansen said. “Everybody is filled with anticipation, hoping that good things are going to happen." ...