911 Dispatcher shortage impacting public safety in Albany
The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 ...
Opinion
Times Republican12dOpinion
The lifesaving work of 911 dispatchers: Answering the call when it matters most
Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...