Waiting on the phone for an hour or more to speak with a customer service representative is a waste of everyone's time. Try this instead.

A TPG reader thought she'd made a simple rental car reservation with American Airlines, but it became a complicated maze to ...

Airline travel between the U.S. and Canada has dropped by 70% compared to the same time last year, the result of dueling ...

The low-cost carrier is the latest airline to offer a scheme encouraging customer loyalty, but you'll still need to pay for flights and luggage ...

An Irish restaurant mocked Michael O’Leary — the CEO of budget airline Ryanair — by adding additional charges to his food ...

If one airline does something ... cards again offering free checked bags and discounted or free advanced seat reservations for credit card holders,” Harteveldt said. “You have a way to ...

United Airlines responded to the post, “We sincerely apologize for this unexpected travel disruption. For assistance with your reservation, you can speak to our Agent On Demand team at http ...

United Airlines said it has apologized to a woman who felt “humiliated” when crew members tried to get her to remove her son’s ventilator on a flight this month. Melissa Sotomayor said in a ...

2. Using United Airlines’s Live Chat Feature If waiting on hold isn’t your style, you can use United Airlines’s live chat feature. Simply head over to their website, navigate to the Help section, and ...

It says that passengers on an itinerary that includes travel with United Airlines, among other airlines, enjoy greater loyalty recognition and a seamless travel experience, including: Coordinated ...