Remember that Christmas movie "Miracle on 34th Street," where Macy's in-store Santa, Kris Kringle, sends a frazzled shopper ...

Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

On Amazon, a good product rating percentage is generally considered to be 80% or higher, which corresponds to a four-star ...

Amazon's relentless focus on customer happiness drives its success in retail and cloud services. Click here to find out why ...

Your Amazon receipt is your proof of purchase and can be helpful in tracking expenses and monitoring your purchases. Here's ...

Discover the warning signs of a hacked Amazon account and learn quick steps to secure your account and protect your personal ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

UPS CEO Carol Tome said on a call with investors that Amazon is UPS’ largest customer but that it isn't its most profitable ...