Woolies is now asking for customer's phone numbers Two-factor authentication coming to Everyday Rewards READ MORE: One email ...

This case study looks at how Woolworths Rewards, an Australian retailer rewards scheme, turned negative customer sentiment into a program with satisfied members through an email personalisation ...

Loyalty programs could influence customers to spend more and make it harder for them to know whether they're getting a good deal, according to a new report. The Australian Competition and Consumer ...