Search, the smart choice for text retrieval since 1991, is unveiling version 2024.02 of its enterprise and developer product line, offering an array of new features engineered to increase the speed of ...

Verint, The CX Automation Company, announced that a top telecommunications company reported annual savings of more than $10.5 million by using the Verint Intelligent Virtual Assistant (IVA) to power ...

Versium, a leading provider of data-driven marketing solutions, is offering its Dedupe tool to empower businesses to easily deduplicate their customer data across multiple fields and prioritize it ...

The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies ...

Totango, a leader in enterprise solutions that help companies drive growth from their customer base, is offering Unison, an AI-powered growth intelligence engine that will unify customer data to ...

This integration centers on the strategic marketing opportunities associated with email signatures, enabling marketers to deliver personalized, data-driven communication that improves contact relation ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...

Conversica, Inc, a leading provider of Conversational AI solutions for enterprise revenue teams, is transforming its AI agents, leveraging a unique combination of the latest and greatest generative AI ...

AI has reignited knowledge management. Our clients have turbocharged knowledge creation, curation, and value generation 5X and boosted search success 6X with the eGain Knowledge Hub™, our AI knowledge ...

Retrieval-augmented generation (RAG) is shaping to be the de facto standard for improving the performance, accuracy, and precision of large language models (LLMs) and their GenAI applications. Despite ...

The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.