A year after Broadcom acquired VMware, the company released VMware Tanzu Data Services to make connections to third-party ...

With artificial intelligence requiring so much power and its usage growing so sharply, it is becoming clear that some AI functions need to be moved from the data center to be done instead at the edge ...

8 Easy Content Calendar Templates You Can Use for Free Your email has been sent A content calendar is a great way to ...

CISA and the FBI released a Product Security Bad Practices Report asserting C, C++, and other languages cause potential security breaches.

It’s not easy to balance strong IVR authentication with the ease of access today’s customers expect. Here’s how you thread ...

Learn how Direct Inward Dialing can be used with a cloud phone system to create efficiencies and cost savings.

Will DECT Devices Work In A Call Center? Yes, With Limits Your email has been sent DECT is a reliable and secure technology ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...

EU Investigates NVIDIA Deal With Run:ai, iPad OS Compliance with Digital Markets Act Your email has been sent GPU supplier NVIDIA announced its plans to purchase compute management platform Run:ai in ...

6 Ways to Automate Key Elements of a Call Center Workflow Your email has been sent Small improvements to your call center workflow can lead to big wins. Learn how to ...

Thoughtworks' 2024 Technology Radar highlights rapid AI growth in software engineering, urging developers to adopt best ...

How AI Is Changing the Cloud Security and Risk Equation Your email has been sent Discover how AI amplifies cloud security ...